How to Schedule Your Sewing Machine Servicing:

• Find your machine type below. Mechanical machine service is $135 + tax, and computerized machine service is $155 + tax.

• Please note: I only service home domestic sewing machines. I do NOT service industrial/commercial machines, sergers, coverstitch machines, embroidery machines, or modern Bernina machines.

• Use either the "Request Computerized Service" or "Request Mechanical Service" button below, which takes you to an intake form.

• Fill out and submit the intake form.

• I'll contact you within two business days to schedule a time to bring me your sewing machine. Since I work out of my home, I meet customers for machine drop-off and pick-up at Third Place Commons in Lake Forest Park (17171 Bothell Way NE, Lake Forest Park, WA 98155). There's plenty of parking, a lovely bookstore right next to the commons, and a Chocolate Man shop and yarn store downstairs!

• Read the important details below about the bench fee due at drop-off, turn-around time, warranty, and what to bring when you drop off your machine!

Important Details:

• My standard turn-around time is two weeks.

• All machine servicing comes with a FREE 30-day labor warranty.

• Bobbin & Gear LLC operates exclusively as a cashless business. Cash, personal checks, and money orders are not accepted under any circumstances. I accept major credit/debit cards, Apple Pay, and secure bank transfers.

• A $40 bench fee is due electronically when you drop off your machine. This fee will be applied to your final servicing total.

• Once servicing is complete, I will email you the final invoice to be paid before you pick up your machine. I will also text the invoice if you check that option when filling out the servicing form. Funds must fully clear before your pick-up can be completed. Note: bank transfers take 2 to 5 business days to clear. For immediate, same-day machine release, please pay your invoice using a credit/debit card or Apple Pay.

• I specialize in sewing machine servicing and can do minor repairs on a case-by-case basis. I do not perform complex mechanical rebuilds or repair or replace internal computer components. If my initial inspection reveals significant repair needs beyond my scope of service, I will contact you immediately so you can take your machine to a specialized repair shop. In these cases, the machine will be returned to you, and the $40 bench fee will be retained to cover the time spent diagnosing the issue.

• When dropping off your machine, please make sure to ONLY include:

  • The thread and bobbin you were last using (especially if there was an issue)

  • A standard zig-zag presser foot

  • The foot pedal and power cord

  • Nothing else! Please remove all other items from your storage box or case.

• My complete terms, including my machine abandonment policy, are detailed in my service intake form for you to review when booking.