Sewing Machine Service $150 + tax

  • Ready to get started? Hit the "Request Service" button below and fill out the form.

  • Once your information is submitted, you'll receive a text within 24 hours to set up a time to bring in your sewing machine.

  • All new customers receive 20% off their first service!

  • Please read the important details below, which include turn-around time and 30-day labor warranty.

  • See you and your sewing machine soon!

Important Details:

  • Please note: I only service home domestic sewing machines. I do NOT service industrial/commercial machines, sergers, coverstitch machines, embroidery machines, or modern Bernina machines.

  • I'll contact you within 24 hours to schedule a time to bring me your sewing machine. Since I work out of my home, I meet customers for machine drop-off and pick-up at the three following public locations:

  • My current turn-around time is one week, but may be more if your machine requires a new part that needs to be ordered or when I'm experiencing a higher volume of customers.

  • I specialize in sewing machine servicing and can do minor repairs on a case-by-case basis. I do not perform complex mechanical rebuilds or repair or replace internal computer components. If my initial inspection reveals significant repair needs beyond my scope of service, I will contact you immediately so you can take your machine to a specialized repair shop. In these cases, the machine will be returned to you, and the $40 bench fee will be retained to cover the time spent diagnosing the issue.

  • All machine servicing comes with a 30-day labor warranty starting from the date of return.

  • Bobbin & Gear LLC operates exclusively as a cashless business, which means I only accepts major credit/debit cards, Apple Pay, and secure bank transfers. Cash, personal checks, and money orders are not accepted.

  • A $40 bench fee is due electronically when you drop off your machine. This fee will be applied to your final servicing total.

  • Once servicing is complete, I will email you the final invoice to be paid before you pick up your machine. I will text you to let you know that your machine is finished and that the invoice is in your email inbox.

  • When dropping off your machine, please make sure to ONLY include:

    • The thread and bobbin you were last using (especially if there was an issue)

    • A standard zig-zag presser foot

    • The foot pedal and power cord

    • Nothing else! Please remove all other items from your storage box or case.

  • My complete terms, including my machine abandonment policy, are detailed in my service request form for customers to review and sign.

New customers get 20% off first their first service!

Address

Kenmore, WA, by appointment only

Words: Bobbin & Gear, sewing machine servicing. Graphic: A pink gear and a light gray bobbin
Words: Bobbin & Gear, sewing machine servicing. Graphic: A pink gear and a light gray bobbin

Woman owned and operated

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